When I first started working, my boss showed me how effective writing a list can be – especially in the morning before starting work. Like a form of meditation, you take a moment to sit down and write out all of the tasks you want to complete during the day.

For those who have seen the 2008 film Yes Man starring Jim Carrey, you’ll understand the impact of saying “yes” when new opportunities or experiences arise.

In business, it’s easy to fall into the mindset of seeing a client as a transaction—a job to complete, an invoice to send, and then moving on to the next. However, success is built on long-term relationships, not one-time sales. Strong client relationships foster trust, repeat business, and invaluable word-of-mouth referrals.